Applicable Systems
GOT2000 Series
Symptoms
Touch is offset by approximately 20 mm to the right on all screen objects.
Possible Causes
- Touch calibration data lost after firmware update or battery replacement.
- Screen protector or overlay with refractive index causing apparent coordinate shift.
- GT Designer3 project screen resolution does not match the GOT2000 native resolution.
Troubleshooting Steps
- Step 1: Enter the GOT setup menu and execute the 25-point touch calibration routine.
All touch points align within 2 mm of the target crosshairs. - Step 2: Remove any aftermarket screen protector and retest with a bare finger.
Offset disappears and touch accuracy returns to normal. - Step 3: Compare the project screen size in GT Designer3 with the GOT model specifications.
Resolution matches exactly, e.g., 800x600 for GT2107-WTBD.
How to Reset
Recalibrate the touch panel, remove thick overlays, and ensure project resolution matches hardware.
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Source: Mitsubishi GOT2000 Series Touch Panel Manual
Category: HMI
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