Universal Robots e-Series Error Code C368A0: Failed to communicate with power supply unit

Universal Robots Robot Minor Power

Model: e-Series (UR3e/UR5e/UR10e/UR16e/UR20/UR30) | Code: C368A0

Applicable Systems
UR3 UR5 UR10 UR3e UR5e UR10e UR16e UR20 UR30

Symptoms

The I2C communication with the power supply unit timed out or returned an error

Possible Causes

  • The I2C communication with the power supply unit timed out or returned an error

How to Reset

Power cycle the robot controller and perform a complete reboot sequence. If the error persists, update the software to the latest version.

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Source: Universal Robots Official Error Codes Directory (https://www.universal-robots.com/manuals/EN/PDF/Shared/ErrorCodes/ErrorCodes.pdf)

Category: Robot